We know the vital work our clients undertake often requires complex travel to remote destinations in challenging circumstances. To support them in this mission we provide effective, efficient and value-focused travel solutions that enable access to fares and rates exclusive to Diversity Travel, designed with benefits that exactly match the needs of charities. Recognised by the industry as a leading travel management company in the sector, we have unparalleled buying power with suppliers, generating cost efficiencies which are passed on to our clients.
Whether making a booking, supporting a visa application, or in the event of an emergency, our experienced specialists in charity travel provide assistance whenever it is needed. This is why we are trusted by 2,000 charities and have maintained a client retention rate of 99% since our inception.
How we do it
Value for money
We were instrumental in pioneering charity fares over 30 years ago and now offer our clients the largest number of charity and negotiated fares in the sector.
Charity fares bring a number of benefits
- Extra baggage allowance
- The ability to hold seats provisionally for up to 11 months, securing the lowest fare until you are ready to commit
- Reduced change and cancellations fees should your plans change after your booking is confirmed
- No minimum stay and a maximum stay of up to a year
- Network fares - from and to any point on the airlines' network for travellers whose journey does not originate in the UK
We work with only the best people
Our teams know the sector and have an in-depth understanding of each client we work with. Many of our staff members undertake charity work themselves and therefore understand how important it is for travel to be stress-free when making journeys that are potentially life-saving. They use their experience to provide cost effective journey planning that reduces unproductive time and avoids placing travellers in any unnecessary risk.
We never outsource
Optimum service and value for money are critical for our clients and for this reason we do not outsource any part of our service. Whether we are booking your next trip, negotiating your global hotel programme, collecting your visa from an embassy or assisting one of your travellers at 4am on Christmas Day, you will always be speaking to a member of Diversity Travel staff. We have built an award winning team of charity travel experts who are trusted to manage the travel programmes of some of the world's highest profile charities including Save the Children International, Salvation Army and Tearfund.